Privacy Policy
Privacy Policy
How your personal information is collected, used and shared is a cause of concern for some and the National Privacy Principles have been designed to ensure you are protected under Australian Privacy laws. We support these principles and outline below the Privacy Policy in relation to the use of this website.
Please note that the Professionals Website is operated and hosted by Ivantica Pry Ltd (ACN 85 095 300 244) on behalf of The Professionals Real Estate Group Limited, and that this policy statement only relates to issues pertaining to this website. If you deal with an individual Professionals office, they will have their own Privacy Policy and you should direct your enquiries directly to the office if it does not relate to this website.
Please note that when using this website or by registering with us, you consent to the collection, use and disclosure of your personal information, but only in accordance with the National Privacy Principles.
What Personal Information is collected?
Personal information is collected when you send us emails, submit inquiries; or subscribe to the Homesearcher facility through our website. This is done to facilitate our response to your inquiry or request for service.
Similarly, when you register with the 'Homesearcher' service, we collect personal information such as your name, email address and contact numbers in addition to your specific requirements for the properties you are looking to purchase or lease.
An 'Unsubscribe' facility is included in each email you receive from this service for your convenience.
What other information is collected?
When browsing or searching our site, our server automatically collects navigational data. One collection tool is the placement of 'cookies' in your browser file on your hard drive. Cookies do not capture or track any personal information and cannot be used to identify you as an individual. A cookie is a small amount of information that is transferred to your browser by a web server and serves as a memory for you - It remembers details such as search criteria entered previously so that you do not have to enter it again on your next visit. If you wish, you may elect not to accept cookies on your browser and this should not affect the use of the website.
How is the information collected on the site used?
Personal information may be used to respond to your inquiries and requests for information and services.
Information about the types of properties you have searched for may also be utilized for the purpose of providing statistics to our offices.
Navigational Data
We may collate your navigational information with that of other users. These results are expressed as statistics and do not identify individual users. This information is used to improve the effectiveness of the site.
Is the Personal Information collected provided to anyone else?
Where it is necessary for law enforcement purposes or where we believe there is a threat to a persons safety or health, we may need to disclose your personal information to third parties.
Our site may contain links to other websites which will have a different privacy policy, you should check this information.
How do we keep the information safe?
The security of the information collected is of primary importance and we take all reasonable steps to ensure that the personal information held on our servers is not subject to loss, misuse or unauhorised access or alteration. We also endeavour to take all reasonable steps to ensure personal information which is no longer required is destroyed or permanently de-identified. Due to some technical, accounting and legal requirements, certain information can never be completely destroyed and must be retained in some format.
Can I access the personal information collected about me?
If you would like to know what personal information is currently being held about you or you wish to correct certain details, you may contact us via the details provided below.
Contacting us
If you have any questions in relation to this Privacy Policy or other matters in relation to this site, please do not hesitate to contact us at info@professionalsqld.com.au
Please note that this Privacy Policy may change from time to time so you may like to check it each time you visit our site.
